Fenzo® Axis Multi-Shape office & Study Desk

Shipping

Thank you for choosing Fenzo for your furniture needs. We are dedicated to delivering premium quality furniture and ensuring a seamless shopping experience. Please review the details of our Shipping Policy below.

Order Processing Time

Once your order is placed, our team begins processing it to ensure accurate and timely fulfillment. Typically, orders are processed within 5-7 business days. This time is necessary for quality checks, packaging, and preparing your order for shipment.

Shipping Time

After processing, your order will be shipped, and delivery times vary depending on your location. On average, our shipping time within Pakistan is 2-4 business days. Please keep in mind that delays can occasionally occur due to external factors like traffic, weather conditions, or courier-related issues.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor your order’s status through the courier’s website or our platform.

Shipping Methods

At Fenzo, we work with reliable local courier services to deliver your furniture safely. Depending on the nature and size of your order, we may use standard couriers or specialized furniture delivery services to ensure your product reaches you in perfect condition.

Shipping Rates

Shipping fees are calculated based on the size, weight, and destination of your order. All shipping charges will be visible during checkout before you complete your purchase. For remote locations within Pakistan, additional shipping fees may apply.

Shipping Restrictions

While we strive to deliver nationwide, certain areas may have restrictions due to logistical challenges. If we cannot ship to your location, we will contact you with potential solutions or alternatives.

Shipping Damage and Returns

We take every precaution to ensure that your furniture arrives safely. In the unlikely event that your order is damaged during transit or has manufacturing defects, please contact our support team within 48 hours of receiving your order. We will coordinate a replacement, repair, or refund, depending on the issue. For returns or exchanges due to personal preferences or non-defective items, please refer to our Return Policy for full details on eligibility and the process.

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Returns Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase and you need to provide any valid reason for return and change of mind isn't applicable to it. To start a return, you can contact us at contact@fenzo.pk. Please note that returns will need to be sent to the following address: 388, ST #5, Ghani Pak, Sargodha, Punjab, Pakistan If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at contact@fenzo.pk..

What configurations does the desk offer?

The Fenzo® Axis Multi-Shape Desk can be adjusted into three configurations:

Compact Mode: Space-saving design for smaller areas.

L-Shape Mode: Ideal for corner setups, offering dual-surface workspace.

Full Extended Mode: A straight layout for larger workspaces or collaborative tasks.

What is the desk made of?

The desk is crafted with high-quality MDF wood, ensuring durability and a sleek, modern finish. The rotational axis mechanism is precision-engineered for smooth adjustments.

Is the desk suitable for small spaces?

Yes, the desk is designed to adapt to spaces of all sizes. The compact mode is perfect for small apartments, home offices, or tight spaces.

How much weight can the desk hold?

The Fenzo® Axis Multi-Shape Desk is built to hold up to 40 kg evenly distributed across its surface.

Does the desk require assembly?

No, the desk comes fully assembled and ready to use right out of the box.

Can I switch between configurations easily?

Absolutely! The desk features a smooth rotational mechanism that allows you to switch between configurations effortlessly in seconds.

Does the desk have storage options?

Yes, the desk includes integrated shelves for organizing books, documents, or decor items, keeping your workspace neat and efficient.

Is the desk suitable for both home and office use?

Yes, the versatile design and modern aesthetic make it ideal for homes, offices, coworking spaces, and even study rooms.

What are the dimensions of the desk in each configuration?

For detailed dimensions, please refer to the "Dimensions" section on the product page.

How do I clean and maintain the desk?

Wipe the desk regularly with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials to preserve its finish.

Is the desk right or left-hand friendly?

Yes, the desk’s L-shape configuration is adjustable to suit both left-handed and right-handed users.

Wipe clean with a soft, dry cloth. Avoid the use of chemicals and household cleaners as they may damage the finish. Hardware may loosen over time. Periodically check that all connections are tight.